Privacy Policy

1. Introduction

Choremanji ("we," "us," or "our"), operated by TechTulp, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our mobile application and website (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of data to provide and improve our Services:

2.1 Personal information you provide

2.2 App activity data

We collect information about your use of our Services:

• Task and chore data: Tasks you create or are assigned to you, completion status, and points earned
• Reward data: Created rewards, points spent, and redemption history
• Family information: Family group membership for organizing tasks and rewards
• Points history: Audit trail of points earned and spent

2.3 Device information

When you use our mobile app, we automatically collect:

• Device IDs: Push notification tokens (Firebase Cloud Messaging tokens) to send notifications
• Device model: Your device model name and type for error diagnosis
• Operating system: OS version for compatibility purposes
• App version: The version of Choremanji you are using

2.4 Diagnostic data

To improve the stability and performance of the app, we collect:

• Crash reports: Information about app crashes and errors
• Performance data: App responsiveness and loading times
• Error logs: Technical error messages (no personal content)

2.5 Data we do NOT collect

Choremanji does not collect:

• Location data (GPS or network-based)
• Contacts or address book
• Photos or media (except profile photos you upload)
• Microphone or camera data
• Calendar data
• Files or documents
• Financial information (payments are processed by Stripe)
• Health or fitness data
• Advertising IDs

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 App functionality

• Create and manage your account
• Create, assign, and track tasks
• Process reward redemptions and point calculations
• Facilitate family group management
• Send push notifications about tasks and rewards

3.2 Service improvement

• Monitor app performance and fix bugs
• Analyze usage patterns to improve features
• Respond to your support requests

3.3 Security

• Verify your identity
• Detect and prevent fraud or abuse
• Protect the safety and integrity of our Services

3.4 Communication

• Send verification emails and password reset links
• Inform you about important account changes
• Respond to your inquiries

4. Data Sharing and Third-Party Services

We do not sell your personal information.

We share your information only in the following cases:

4.1 Service providers

We use trusted third-party services to deliver our Services:

These service providers are contractually obligated to use your information only as directed by us to provide our Services and are bound by confidentiality obligations.

4.2 Legal requirements

We may disclose your information if required by law, in legal proceedings, or in response to a government request, or to protect the rights, property, or safety of Choremanji, our users, or others.

4.3 Business transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of such a change.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit: All data transmitted between your device and our servers is encrypted with TLS/SSL (HTTPS)
• Encryption at rest: Sensitive data is encrypted in our database
• Password protection: Passwords are hashed with Argon2, a modern and secure hashing algorithm
• Secure token storage: Authentication tokens are stored in encrypted secure storage on your device
• Access control: Only authorized personnel have access to user data
• Server location: Our servers are located in Amsterdam, The Netherlands, with enterprise-grade security measures

6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this policy:

• Account data: Retained as long as your account is active and for a reasonable period after deletion to comply with legal obligations
• Task and reward data: Retained as long as your family account is active
• Device tokens: Removed when you log out or uninstall the app
• Verification codes (OTP): Automatically deleted after 5 minutes
• Error logs: Retained by Sentry for a maximum of 90 days
• Session tokens: Access tokens expire after 30 minutes; refresh tokens expire after 1 year

When data is deleted, we first use soft deletion (marking as deleted), followed by permanent deletion according to our data retention schedule.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access your data

You can view most of your personal information in the app through your profile settings.

7.2 Update your data

You can update your profile information, including name, email, and profile photo, through the app settings.

7.3 Delete your account

You can request deletion of your account directly from the app. For detailed step-by-step instructions, you can refer to our Account Deletion Guide.

Deletion process overview

1. Request deletion: Go to the "Delete Account" option in the profile menu of the app
2. Email confirmation: Confirm your deletion request via an email link (expires after 24 hours)
3. Cooling-off period: 7-day waiting period during which you can cancel the deletion
4. Final deletion: After the cooling-off period, your account is permanently deleted

What gets deleted

When you delete your account, the following data is permanently removed:

• Your profile information (name, email, username, avatar)
• Your password and authentication credentials
• Tasks you created or were assigned to you
• Your task history
• Rewards you created or were assigned to you
• Your reward redemption history
• Your points balance and points history
• Device tokens and notification settings

For parents: two deletion options

If you have a parent role, you can choose between:

• Delete only my account: Your account is deleted, but family data may be retained if other parents exist
• Delete my account and the entire family: All family members, tasks, rewards, and history are permanently deleted

Data retention after deletion

After deleting your account:

• Data is retained in a soft-deleted state for 30 days for recovery purposes
• After 30 days, all data is permanently and irreversibly deleted from all our systems, including backups
• Some minimal data may be retained for legal compliance or fraud prevention, but will be anonymized

Important: Account deletion is permanent and cannot be undone after the 7-day cooling-off period. For full details, see our Account Deletion Guide.

7.4 Opt out of notifications

You can disable push notifications through your device settings or within the app.

7.5 Data portability

You can request a copy of your data in a portable format by contacting us at support@choremanji.com.

7.6 Rights for EU/EEA residents (GDPR)

If you are located in the European Union or the European Economic Area, you have additional rights under the GDPR:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restriction: Request restricted processing of your data
• Right to object: Object to processing based on legitimate interests
• Right to data portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at support@choremanji.com. We will respond within 30 days.

You also have the right to file a complaint with your local data protection authority.

8. Children's Privacy

Our Services are designed for families, including children under 13 years of age, under parental supervision. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations.

8.1 Parental consent

Children's accounts can only be created by a parent or guardian. By creating a child account, parents consent to the limited data collection necessary to use our Services.

8.2 Limited data collection for children

For children's accounts, we only collect:

• Name (as provided by the parent)
• Username
• Profile photo (optional, set by the parent)
• Task and reward activity

We do not collect email addresses from children without parental consent.

8.3 Parental rights

Parents can at any time:

• Review their child's personal information
• Request deletion of their child's data
• Refuse further collection of information from their child
• Edit or update their child's profile

To exercise these rights, contact us at support@choremanji.com.

8.4 No behavioral advertising

We do not engage in behavioral advertising targeted at children. We do not use children's data for marketing purposes.

9. International Data Transfers

Your information is primarily stored on servers in Amsterdam, The Netherlands. If you access our Services from outside the European Union, your data is transferred to and processed in The Netherlands.

For users in the United States, we comply with applicable data protection requirements. For transfers from the EU/EEA, we rely on standard contractual clauses and other approved mechanisms to ensure adequate protection of your data.

10. App Permissions

Our mobile app requests the following permissions:

We do not request access to your camera, microphone, location, contacts, or files.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. In the event of significant changes:

• We will update the "Last updated" date at the top of this page
• We may notify you via email or an in-app notification for important changes
• We recommend that you review this policy regularly

Continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your request within 30 days.