How to Delete Your Account

Overview

You can request deletion of your Choremanji account from the Choremanji web panel (app.choremanji.com). This guide explains the full process, what data is deleted, and important information you need to know before proceeding.

⚠️ Important: Account deletion is permanent and cannot be undone. Please read this guide carefully before proceeding.

Before You Delete Your Account

What gets deleted

When you delete your account, the following data is permanently removed:

Your profile information (name, email, username, avatar)
Your password and authentication credentials
Tasks you created or were assigned to you
Your task history
Rewards you created or were assigned to you
Your reward redemption history
Your points balance and points history
Device tokens and notification settings

For parents: two deletion options

If you have a parent role, you can choose between:

Delete only my account: Your account is deleted, but family data may be retained if other parents exist
Delete my account and the entire family: All family members, tasks, rewards, and history are permanently deleted

Attention for parents: If you are the only parent with children in the family, you must delete the entire family. You cannot delete only your own account in that case.

Step-by-Step Deletion Process

1Go to the account deletion page

Go to the Choremanji web panel at app.choremanji.com and follow these steps:

Click your avatar/profile photo in the top navigation bar
Select "Delete Account" from the dropdown menu

2Choose the deletion type (parents only)

If you are a parent, select one of the following options:

Delete only my account - Deletes your account but retains family data
Delete my account and the entire family - Deletes everything including all family members

3Review what will be deleted

Click the "Review what will be deleted" button to see:

Your account information
Family members (if applicable)
Number of tasks, rewards, and history records

This helps you understand exactly what data will be deleted.

4Request deletion

Click "Proceed to deletion" and then:

Optionally provide a reason for leaving (helps us improve)
Enter your password to confirm your identity
Check the box: "I understand that this action is permanent and cannot be undone"
Click "Request Deletion"

5Confirm via email

You will receive an email with a confirmation link:

Check your inbox for an email from Choremanji
Click the confirmation link in the email
This confirms that you actually want to delete your account

Note: The confirmation link expires after 24 hours. If it expires, you must restart the deletion process.

6Cooling-off period (7 days)

After email confirmation:

Your account is scheduled for deletion 7 days after the confirmation date
You will receive an email with the exact deletion date
During this 7-day period, you can cancel the deletion at any time
A warning banner will appear in the app reminding you of the pending deletion

7Final deletion

After the 7-day cooling-off period:

Your account and associated data are permanently deleted
You will receive a final confirmation email
This action cannot be reversed

Cancelling a Deletion Request

If you change your mind during the 7-day cooling-off period, you can cancel the deletion:

Method 1: From the web panel

Go to the Choremanji web panel at app.choremanji.com
You will see a red warning banner at the top
Click "View Details / Cancel"
Click the "Cancel Deletion Request" button

Method 2: Via email

Open the confirmation email you received
Click the cancellation link
Your deletion request is immediately cancelled

Confirmation: When you cancel a deletion request, you will receive an email confirming the cancellation and your account will remain active.

Timeline Summary

Phase	Duration	Can be cancelled?
Email confirmation	24 hours to confirm	Yes - simply don't confirm
Cooling-off period	7 days after confirmation	Yes - via the web panel or email link
Processing	Immediate (after cooling-off period)	No
Data retention	30 days in soft-deleted state	No (not accessible)
Permanent deletion	After 30 days	No - permanently deleted

Frequently Asked Questions

Can I recover my account after deletion?

No. Once your account has been deleted after the 7-day cooling-off period, it cannot be recovered. All your data is permanently deleted from our systems.

What happens to my family if I delete my account?

That depends on your choice:

If you chose "Delete only my account" and other parents exist, the family continues with the remaining members
If you chose "Delete my account and the entire family," all family members and data are deleted

I didn't receive the confirmation email. What should I do?

Check your spam/junk folder
Wait a few minutes - emails may be delayed
Verify the email address linked to your account
Try requesting deletion again if the link has expired

Can I export my data before deletion?

Yes! We recommend exporting your data before requesting deletion. You can request a data export from your account settings. The export includes all your tasks, rewards, points history, and other account information.

What if I am a child user?

Children cannot request account deletion themselves. If you are a child user, please ask your parent or guardian to delete your account from the Choremanji web panel at app.choremanji.com.

Is my data really deleted?

Yes. We follow GDPR and data protection regulations. After the 30-day retention period (for recovery purposes), your data is permanently and irreversibly deleted from all our systems, including backups.

Need Help?

If you experience issues with the account deletion process or have questions, please contact us:

Email support: support@choremanji.com

Developer: TechTulp (Alireza Nasseh)

Location: Breda, The Netherlands