How to Delete Your Account
Overview
You can request deletion of your Choremanji account directly from the app. This guide explains the complete process, what data will be deleted, and important information you should know before proceeding.
⚠️ Important: Account deletion is permanent and cannot be undone. Please read this guide carefully before proceeding.
Before You Delete Your Account
What Gets Deleted
When you delete your account, the following data will be permanently removed:
- Your profile information (name, email, username, avatar)
- Your password and authentication credentials
- Tasks you created or were assigned to you
- Your task completion history
- Rewards you created or were assigned to you
- Your reward redemption history
- Your points balance and points history
- Device tokens and notification settings
For Parents: Two Deletion Options
If you have a parent role, you can choose between:
- Delete My Account Only: Your account will be removed, but family data may remain if other parents exist
- Delete My Account and Entire Family: All family members, tasks, rewards, and history will be permanently deleted
Note for Parents: If you are the only parent with children in the family, you must delete the entire family. You cannot delete only your account in this case.
Step-by-Step Deletion Process
1Access the Delete Account Page
Open the Choremanji app and follow these steps:
- Tap on your avatar/profile picture in the top navigation bar
- Select "Delete Account" from the dropdown menu
2Choose Deletion Type (Parents Only)
If you're a parent, select one of the following options:
- Delete my account only - Removes your account while preserving family data
- Delete my account and entire family - Removes everything including all family members
3Preview What Will Be Deleted
Click the "Preview What Will Be Deleted" button to see:
- Your account information
- Family members (if applicable)
- Number of tasks, rewards, and history records
This helps you understand exactly what data will be removed.
4Request Deletion
Click "Continue to Deletion" and then:
- Optionally provide a reason for leaving (helps us improve)
- Enter your password to confirm your identity
- Check the box: "I understand this action is permanent and cannot be undone"
- Click "Request Deletion"
5Confirm via Email
You will receive an email with a confirmation link:
- Check your email inbox for a message from Choremanji
- Click the confirmation link in the email
- This confirms that you truly want to delete your account
Note: The confirmation link expires after 24 hours. If it expires, you'll need to start the deletion process again.
6Grace Period (7 Days)
After confirming via email:
- Your account is scheduled for deletion 7 days from the confirmation date
- You'll receive an email with the exact deletion date
- During this 7-day period, you can cancel the deletion at any time
- A warning banner will appear in the app reminding you of the pending deletion
7Final Deletion
After the 7-day grace period:
- Your account and associated data will be permanently deleted
- You'll receive a final confirmation email
- This action cannot be reversed
How to Cancel a Deletion Request
If you change your mind during the 7-day grace period, you can cancel the deletion:
Method 1: From the App
- Open the Choremanji app
- You'll see a red warning banner at the top
- Click "View Details / Cancel"
- Click the "Cancel Deletion Request" button
Method 2: From Email
- Open the confirmation email you received
- Click the cancellation link provided
- Your deletion request will be immediately cancelled
Confirmation: When you cancel a deletion request, you'll receive an email confirming the cancellation, and your account will remain active.
Timeline Summary
| Stage | Duration | Can Cancel? |
|---|---|---|
| Email Confirmation | 24 hours to confirm | Yes - simply don't confirm |
| Grace Period | 7 days after confirmation | Yes - use app or email link |
| Processing | Immediate (after grace period) | No |
| Data Retention | 30 days in soft-deleted state | No (not accessible) |
| Hard Delete | After 30 days | No - permanently removed |
Frequently Asked Questions
Can I recover my account after deletion?
No. Once your account is deleted after the 7-day grace period, it cannot be recovered. All your data is permanently removed from our systems.
What happens to my family if I delete my account?
It depends on your choice:
- If you chose "Delete my account only" and other parents exist, the family continues with the remaining members
- If you chose "Delete my account and entire family," all family members and data are deleted
I didn't receive the confirmation email. What should I do?
- Check your spam/junk folder
- Wait a few minutes - emails may be delayed
- Verify the email address associated with your account
- Try requesting deletion again if the link expired
Can I export my data before deletion?
Yes! We recommend exporting your data before requesting deletion. You can request a data export from your account settings. The export includes all your tasks, rewards, points history, and other account information.
What if I'm a child user?
Child accounts can request deletion, but the process is the same. However, your parent/guardian will be notified of the deletion request.
Is my data really deleted?
Yes. We follow GDPR and data protection regulations. After the 30-day retention period (for recovery purposes), your data is permanently and irreversibly deleted from all our systems, including backups.
Need Help?
If you encounter any issues with the account deletion process or have questions, please contact us:
Support Email: alireza.nasseh@gmail.com
Developer: TechTulp (Alireza Nasseh)
Location: Breda, Netherlands
Related Documents
- Privacy Policy - Learn how we handle your data
- Terms of Service - Our terms and conditions